What does it cost?
It depends how you collect. Posting to the marketplace is free: the agency works on contingency, at the rate you posted or accepted, as a percentage of what it recovers — flat or tiered by the debt’s age, with an optional minimum fee. LatePaid’s AI collector charges 2% of what it collects. Either way, if nothing is recovered, nothing is owed.
What is the AI collector?
Instead of placing an account with an agency, you can have LatePaid’s AI collect it. It contacts your debtor directly and follows up on your behalf, and LatePaid keeps 2% of what it collects — nothing if it collects nothing.
Which debts can I post?
Commercial accounts only — one business owed money by another. A debtor that reads as an individual is refused at posting; a sole proprietor can still be posted with an EIN, a website or the registered entity name. Every posting is also checked against the statute of limitations in the debtor’s state, screened for sanctions, and checked for duplicates.
Who sees my customer’s details?
On the marketplace, no agency does until you sign. Bidders see the balance, the age, the state, what documentation exists and a collectability signal — never the debtor’s name, phone or email, and never the documents themselves. Those unlock only for the agency you place with, once both sides have signed.
Am I selling the debt?
No. A marketplace placement is collection on your behalf, not a sale: title never changes hands. You set recall terms up front, and you keep control of the file.
How do I choose an agency?
Agencies bid on your terms or counter them. You compare the bids side by side — rate, licence coverage and recovery history — and sign the one you want. Signing declines every other bid on that account. You can also post to invited agencies only.
What if the agency doesn’t work the account?
Service levels are tracked from the day it’s placed: days to first contact, and days since the last activity. An account nobody works is flagged, then returned to the open book automatically and its agreement voided.
What does an agency need to join?
A collection licence, a surety bond and errors-and-omissions cover on file, each checked separately. When any of them lapses, that agency stops being able to claim new accounts the same day. More for agencies.
Is LatePaid a collection agency?
On the marketplace, LatePaid is the venue: the placement agreement is between you and the agency, and LatePaid isn’t a party to it. With the AI collector, LatePaid collects on your behalf.